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FAQs

Can I have a buddy? 

We are the process of setting up a buddy system within the college, until we have buddies ready to allocate you are welcome to bring your own buddy/ support. If this person is not enrolled onto the class then they will be considered there purely as your support and will not be actively involved in the class (will not receive print outs, work books etc). We also ask that you let us know if you plan to bring a support with you so we can factor this into the amount of people in the room. As our courses are designed to empower you we would hope that you would only require a buddy/ support for a few weeks or less of attending before you feel comfortable enough to attend independently

How many courses can I register for?

We don’t have a limit on courses necessarily however; we will advise you on courses to ensure that what you have signed up for will be beneficial to you. We also do not want you to overwhelm yourself with courses, sometimes quality is better than quantity. If we notice that you have enrolled onto a lot of courses then we will just have a chat to discuss a bit more to ensure you are not overwhelmed and that the courses are all right for you.

Can I bring a friend? 

You can of course recommend the college to your friends, we do ask that any friends enrol at the college before attending, our class sizes are limited so its important that all students sign up and are added to registers before attending.

Who do I speak to if I feel uncomfortable during the course?

You can always leave the classroom at any point if you are not comfortable. You can go to waiting area on the sofas; a tutor will come and check that you are ok and see if want to talk. If you do want to talk then someone will stay with you or take you somewhere private to chat, if you do not wish to chat we will leave you to have time alone. 

If you are in the middle of the class you can call one of the tutors over and let them know that you’d like to talk or alternatively you can just leave the room and a tutor will follow.

Can I attend if I am more than 15 mins late?

This is dependent on the course and the reasons for being late- it will be judged on an individual basis. We would strongly recommend that you are on time for your course as you could miss vital information if you are late, it is also very disruptive to the rest of the class. Consistent lateness will not be tolerated and we will have a discussion with you about we can make sure you get to your class on time

Do I have to speak in course sessions?

We would encourage students to get fully involved in their classes and interact with the session; however, we understand that it can be daunting to speak in front of others, be vulnerable and to put yourself out there and would never pressure anyone to do so. Your level of interaction and engagement in a class is up to you, we would like to think that your confidence will grow as you progress as will your engagement.

What do I do if I can't attend for a week or two?

This is dependant on the course and reasons for missing weeks. For some courses missing two weeks would be detrimental to the benefits and knowledge you receive from the course and you could be missing important information, it can also be disruptive to the rest of the class to have someone join 2 weeks late. For these reasons you be withdrawn from the course if you miss 2 weeks or more. Some situations are unavoidable of course so we will take each case individually.

How much info do you hold about me on your database and do you share it?

We do not share your information. 

We hold the details that you complete on your enrolment form on our database- your name and contact details are used for contacting you regarding your courses and other college related information. All of your other details that you supply to us are used for data collecting purposes, these details will always be used anonymously (no names or contact details will be used when collating demographic data)

How long can I attend the college for? 

We do not have a limit on how many terms you can attend the college, you can continue to reenrol at the college each term. We would encourage you to move on to continue your journey but we can discuss this during an ILP where we can identify a person’s goals and how these can be achieved; we wouldn’t want a person to be “stuck” here in one place.

How do I become a tutor? 

You would have been a student with us at the college before expressing your interest in teaching, you will then attend our co-production training; on successful completing of this you will apply for the job and go through the recruitment process. One this is completed you will be employed as a peer tutor at the college.

Do I get paid for being a tutor?

Yes, when you have completed employment checks you will be employed by East London NHS Foundation Trust on the bank network and will be paid for all teaching and planning hours. You can also teach as a volunteer after completing co-production training.

Is this a real college? Do I get a qualification?

We are not a mainstream college and do not offer qualifications, we offer courses that aim to empower and educate people and utilise strengths and skills. We encourage our students to seek further education after attending our courses if this is something that has been identified to be a goal of theirs. During an ILP we will be able to identify these goals and can advise on the best route for the person to take.

Is there an age limit?

Our only age restriction is that you are over the age of 18

How much do the courses cost?

All of our courses are free of charge

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